Open Today: 8:00am – 5:30pm


Sat Nav: OL6 6DW

During the Coronavirus pandemic we have stepped up measures to maintain hygiene at Arcades Shopping Centre, by increasing the cleaning regime and ensuring regular cleaning of touchpoints such as door handles and hard surfaces.

Everyone who works here has been thoroughly briefed on the steps to take to best keep themselves and customers protected, and we advise all of our customers to follow the guidance issued by the Government, its Chief Medical Officer, and Public Health England.

The Health of our customers and staff is our highest priority. Therefore, to maintain social distancing as our non-essential retailers gradually reopen, we have implemented various rules within the Centre. By entering these premises visitors must accept these rules and agree to adhere to them.

If you are showing any symptoms of coronavirus, we kindly ask that you refrain from visiting Arcades Shopping Centre and follow guidance issued by The Government.

From Friday 24th July, face coverings are mandatory in the shops. We encourage shoppers to please abide by these Government rules or you could face a £100 fine.

Please read information here:


Frequently Asked Questions


Q: When will all the stores be open again?

A: The Centre is following the guidance issued by the Government and the non-essential stores will gradually re-open once the Government announces they are allowed to do so. Regular updates will be made on this website and our social media sites. Links to our Social Media sites can be found on this page.


Q: Can I go shopping with my family or friends at the Centre, as I haven’t seen them for a while?

A: To maintain social distancing rules, the Centre can only accommodate a limited number of visitors on the malls at any one time. An external queue will be in operation at peak times to keep this moving quickly, but visitors need to keep shopping groups to a minimum and minimise the amount of time spent in the Centre. Stopping and/or congregating on the mall is prohibited.


Q: I am a single parent and do not have anyone to look after my children whilst I go shopping. What can I do?

A: Although we urge visitors to keep shopping groups to a minimum, we will allow for circumstances such as this and you will be permitted entry to shop with your children. You will need to ensure that your children observe the social distancing regulations and remain in the family group. However, if a family with two parents and children arrive, only one adult may be permitted entry at any one time.


Q: Do I need to wear a face mask in the Centre?

A: It is currently advised that you wear a face mask at the shops, on public transport, and in enclosed public areas. From Friday 24th July, face coverings will be mandatory in the shops. Customers must abide by these Government rules or could face a £100 fine. Our security staff do have spare, disposable masks to give away #NoMaskJustAsk

Please read information here:

Q: Do I need to wear gloves at the Centre?

A:  It is not good practice to wear gloves all the time as this contributes to spreading germs on everything you touch. It is better to wash or sanitise your hands more regularly. The Centre has sanitising stations available on the mall for you to use free of charge.

Advice to shoppers from PHE:

  • Do not touch your face.
  • Do not touch your phone.
  • Practice social distancing while in the store.
  • Limit the items or surfaces that you need to touch.
  • Sanitise your hands when you transition from your car to the Centre and in between stores, if possible.
  • Immediately wash your hands when you get home after unloading.
  • Wear a face covering in shops (this will be mandatory from 24th July).


Q: If I develop symptoms after shopping at the Centre, do I need to inform the Centre Management.

A: We advise all visitors to follow the advice given by Public Health England and you can find a link to their website above. It is not necessary to advise the Centre Management unless you are employed in one of the Stores.


Q: Will the Centre trading hours change?

A: No, the Centre remains open for trade at its usual hours. However, store trading times may vary. Please contact the stores directly for more information.

Store Openings:

The Centre is supporting its retailers as they gradually reopen in line with Government advice. Please note that store opening times may vary.



Beauty Zone


Card Factory

Coop Bank



Essentials (formerly Wonderland)



H Samuel


JD Sports

Liberty Nails

New Look


NM Money

NS News


ROMAN (Currently CLOSED on Sundays)


Sandwich Pound

The Fragrance Shop

The Works

Three Store



WHSmith & Post Office

Warren James


*Please contact individual stores for opening times.


Car Park

The car park now fully open. Opening times are 8am-6pm daily.


Monday – 8:00am – 5:30pm
Tuesday – 8:00am – 5:30pm
Wednesday – 8:00am – 5:30pm
Thursday – 8:00am – 5:30pm
Friday – 8:00am – 5:30pm
Saturday – 8:00am – 5:30pm
Sunday – 10:00am – 4:00pm


This site has been designed to meet the Web Content Accessibility Guidelines 1.0. Arcades Shopping Centre is making great efforts to ensure that all web content is accessible to people with disabilities. If you cannot fully access the information on a particular page, please contact us and  will do our best to make the information available to you, possibly in an alternative format.

Access to the website may be suspended temporarily and without notice in the case of failure, maintenance or repair or for reasons beyond Arcades Shopping Centre‘s direct control.


Arcades Shopping is committed to protecting your personal information when using the our website. Use of this website constitutes acceptance by you of this Privacy Policy. If you do not wish to accept this Privacy Policy, please leave this website immediately.

The purpose of this policy is:

This privacy policy governs only this website at – other sites to which this website may be linked are not covered by this policy.


Data Protection

We do not sell, share or transfer this information except as set out in this privacy policy.

We use your information for the purposes of advertising, marketing and public relations and only for as long as is necessary for those purposes.

Under the Data Protection Act you have the right to request a copy of the personal information Arcades Shopping holds about you and to have any inaccuracies corrected.

Please see below for contact details. A small fee may be payable.


Data Capture

When using data capture on this website, we only collect basic personal information about you, that is:

Email address
Geographical address
Phone number
Mobile and Landline telephone number